Privacy Policy
Effective Date: 2/4/2025
Quapaw Baths & Spa
413 Central Ave.
Hot Springs, AR 71901
Phone: (501) 609-9822
Introduction
At Quapaw Baths & Spa, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services online, or interact with us. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address
- Booking Information: Service preferences, appointment details
- Payment Information: Billing details (processed securely by third-party providers)
- Technical Data: IP address, browser type, and device information for website analytics
How We Use Your Information
We use your information to:
- Process and confirm appointments
- Communicate important updates regarding your bookings
- Improve our website experience and services
- Comply with legal requirements
Third-Party Booking System
When booking a service online, you will be redirected to our third-party booking software, Meevo. Your appointment details and payment are processed securely through Meevo, and their privacy policies and terms apply. Quapaw Baths & Spa is not responsible for Meevo’s data handling practices.
Health & Safety Notice
By booking online, you acknowledge and agree to the following health and safety policies:
- Individuals with pacemakers, defibrillators, or pregnancy are not permitted in public pools, private baths, or the steam cave.
- Individuals who are menstruating are not permitted in public pools.
- Services are not recommended for those with high/low blood pressure or heart conditions unless controlled by medication.
- We do not offer massage services for individuals with blood clots or those who are pregnant.
- Children under the age of 14 are not permitted to book any services.
- Guests must arrive at least 30 minutes prior to any scheduled service. Late arrivals may receive a modified service based on availability but will end at the scheduled time.
Data Security
We implement security measures to protect your personal information. However, no online data transmission is 100% secure. We encourage you to use discretion when sharing personal details online.
Cookies & Tracking
We may use cookies to improve your browsing experience. These cookies help us analyze website traffic and enhance functionality. You can disable cookies in your browser settings.
Your Rights & Choices
You have the right to:
- Request access to your personal data
- Update or correct inaccurate information
- Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us at 501-609-9822.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Quapaw Baths & Spa
413 Central Ave.
Hot Springs, AR 71901
Phone: 501-609-9822
